- Life Time guarantee on your Eazy Garden auger.
- Lifetime Free replacements if auger breaks or unable to use.
- 24/hr support online and via email.
Please note that we require 1 to 2 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 2 to 3 business days for US orders and 7 to 15 business days for international orders. Please consider any holidays that might impact delivery times.
HOW MUCH IS SHIPPING?
For US orders USPS express shipping is $4.95 (2-3 day delivery) and standard shipping is $2.95 (7-15 day delivery)
For INTERNATIONAL orders (UK/IR, EU, CA, AU, NZ) premium tracked shipping is $3.45 (7-15 day delivery).
Standard (7 - 15 Days Delivery)
USPS Express (2 - 3 Days Delivery)
WHERE DO YOU SHIP FROM?
We are a US based company and ship from Chino, CA, USA for all US orders, and from our international warehouse based in the far east for all other orders.
ORDER PROCESSING TIME
All orders are usually processed in 24 hours Monday to Friday. Once orders are processed, an email is sent for shipping notification with a tracking link once shipped.
NEED AN UPDATE?
You will get an email once your order has been processed. The shipping email you receive usually has the tracking link so you can check progress, but in case you need more information, please feel free to contact us.
WHERE DO YOU SHIP?
We ship all over the US, Canada, UK/Ireland, EU, Australia and New Zealand.
TRACKING YOUR ORDER:
To track your package you can visit our Tracking Page. If you are unsure of your Tracking ID please use our Order Lookup form located Here.
Please allow 1 to 3 working days for the tracking information to show.
WRONG ADDRESS DISCLAIMER:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at hello@eazy-garden if you believe you have provided an incorrect shipping address.
By placing an order on Eazy-Garden.com, you are responsible for the cost of return shipping back to Eazy-Garden. Please refer to our Return Policy for further information on how to make a return.
Eazy-Garden.com is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at firstname.lastname@example.org